For most of us, the way we communicate with each other is where we make our true moral choices.
Ink has been spilled, pixels coded, and stone tablets chiseled about the right and wrong of sending signals. Knowingly asserting falsehoods (aka lying) is usually frowned upon. Formulas of courtesy – please, thank you, how are you, have a nice day, etc. – are recommended.
Less has been said about the ethics of receiving. When it comes to my responsibilities as a receiver, I try to live by this rule:
Attribute to others the same motives that you wish others would attribute to you.
This is, of course, similar to the Golden Rule, as well as to the Principles of Charity and Humanity, but this formulation focuses on motives or “intentions” or whatever you prefer to call them.
It goes without saying that, a lot of the time when I assume the best motives in others, I will be fooling myself. And if I know that I am, why should I?
The first reason is humility: recognizing the limits of knowledge. It’s a simple fact I that we rarely know our own motivations. Nor can we figure out which of our many and conflicting motivations provoked us into action. If our own minds are opaque to us, how can we possibly read others’ minds? At the very least, we need to refrain from guessing at people’s motivations. But why not leave it at that? Why go a step beyond and attribute motivations we would endorse, the ones we consider right and proper?
When it comes to sending signals, we can convey truth or falsehood, or something in between. A falsehood can be slander, but it can also be a white lie, or just an empty nothing to signal friendship. On the flipside, a truth can convey helpful information but can also be wielded to belittle or sow discord. How we interpret the sender’s intentions determines how we judge their actions as right or wrong, and ultimately their character as nice/not nice, good/evil, friend/foe.
Foes are people from whom we have to protect ourselves. Self-defense is a motivation that permits actions normally considered unsavory. In the playing-field of the everyday, I’m not talking about actions like physical violence. I’m talking about the ordinary negotiations we call economics and politics. So we’re discourteous to cold-calling salespeople we believe are trying to sell us snake oil. We are cagey to people who we think are purposefully misleading us. We ignore and insult people whose political views we interpret as personal attacks. And of course, our reactions lead to spiraling communicative warfare and a breakdown of trust and civil discourse.
Hand-wringing about the disintegration of civil discourse is easy and trite. What can we do about it? My answer is the Golden Rule of Motivation. It sets a limit on what I will permit myself to say and do. If I recognize my counter-party’s motives as good, I cannot easily appeal to a need to defend myself, and therefore I limit the range of behaviors I permit myself. My charitable interpretation on the receiving end of communication interrupts the spiral of bad communicative behavior.
We don’t need to attribute good motives blindly. If someone tells me he means to harm me, I do him the courtesy of believing him. In fact, that’s actually an application of the principle: Taking what others tell us about their intentions at face value means to assume they have no desire to mislead us.
What does the Golden Rule of Motivation look like in real life? Here are some examples:
- When your favorite tree-hugger collects petitions to block further development in your neighborhood, don’t assume she’s mounted a high horse the better to look down on you. Maybe that’s true, maybe it isn’t. Assume it isn’t and that instead she’s trying to maintain local property values. See what conversations that opens up.
- When your favorite abortion-opponent expresses his position, don’t attribute it to his desire to control women’s bodies. He may have such a desire, but he may not and instead genuinely believe that abortion is the taking of innocent life. So assume the latter, and observe how that shapes your interactions with him.
- When you read a blog whose author strikes you as an insufferable mansplainer, assume instead that he’s just a poor lonely soul desperately trying to find connection, any connection… Well, you get the idea.
Here’s a fun exercise: Read critical public opinion pieces closely and see how often arguments and criticisms are not framed in terms of what the critique’s target said or did, but in terms of motives attributed to her. Energy companies advertising their first steps towards sustainability are accused of greenwashing. Politicians are accused of seeking electoral advantage over pursuit of the public good. Activists are just attention-seekers.
The point isn’t that these judgments of motive are necessarily incorrect. The point is that we cannot know one way or another and that the target of the criticism my not know her own motives just as we rarely fully understand ours. In the face of this uncertainty, the way to pursue win-win solutions and the least awful win-lose solutions is to take a pragmatic leap of faith: Attribute to others the same motives that you wish others would attribute to you.